Return Policy: At Sparkle Glam, customer satisfaction is top priority. Due to the nature of beauty and personal care products, we have specific guidelines in place to ensure safety and hygiene for all our customers.
Eligible Returns & Exchanges
We accept returns within 2 days of purchase ONLY if the item is:
. Unopened
. Unused
. In its original packaging
. Accompanied by valid proof of purchase
Non-Refundable Items
For health and hygiene reasons, we cannot accept return or exchanges on the following:
. Hair extensions, wigs, and clip-ins
. Opened or used cosmetics, makeup, brushes or skincare products
. Personal grooming items
. Clearance or sale items
. Custom orders or special request items
Email us at sparkleglam246@gmail.com with your order number and reason for return.
Approved refunds will be processed to your original payment method within 2 - 5 business days after we receive and inspect the item(s).
